Returns & Refunds policy
Effective Date: Sept 1, 2025
At GTA Snap Photo Booth Services (“we,” “our,” or “us”), customer satisfaction is important to us. Please read our refund policy carefully before booking our services.
1. Deposits
A non-refundable deposit of $150 is required to secure your booking.
The deposit guarantees your event date and allows us to reserve staff and equipment.
2. Cancellations by Client
More than 14 days before the event: Remaining balance (after deposit) may be eligible for partial refund, at our discretion.
14 days or less before the event: No refund will be issued.
Deposits are non-refundable under all circumstances.
3. Cancellations by GTA Snap
In the unlikely event that GTA Snap must cancel your booking, a full refund of all payments made, including the deposit, will be issued.
We are not responsible for additional costs incurred by the client due to cancellation, including travel, catering, or venue fees.
4. Refund Requests
All refund requests must be submitted in writing via email to info@gtasnap.com.
Refunds will be processed to the original method of payment within 10 business days, where applicable.
5. Event Changes
Date changes or rescheduling requests are subject to availability.
Any additional costs incurred due to rescheduling are the responsibility of the client.
6. No-Show / Missed Events
If the client or guests fail to attend the event, payments are non-refundable.
7. Digital Products (Photos & Videos)
Once photos/videos have been delivered, no refunds will be issued for dissatisfaction with content unless there is a proven technical fault on our part.
8. Contact Us
For any questions about our Refund Policy, please contact us:
Email: info@gtasnap.com
Phone: (416) 289-8811
Location: Markham, Ontario, Canada